ReachEveryone.ReduceAdmin.ScaleCare
The communication platform built for care providers.
Thousands of service changes going out. Hundreds of calls coming in. Same questions, every day. Hayylo automates this, so you can scale.
Trusted By Leading Care Providers
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THEHIDDENCOST
EveryServiceChangeTriggersaChainReaction
30% of your roster changes daily. Right now, your team absorbs every one of those changes manually.
$150k /yr
What a 1,000-client provider spends annually just on phone calls about service changes.
4,500
Service changes per month a 1,000-client provider needs to communicate — that's ~200 per working day.
+ 60% calls
Of inbound calls are just asking "where is my carer?" or "when is my next service?"
Hayylo — Cost to Serve Impact
1,000 clients
~4,500 routine contacts / mo -2,491 hrs / month
~$12,400 used
3,000 clients
~13,500 routine contacts / mo -8,785 hrs / month
~$37,100 used
5,000 clients
~22,500 routine contacts / mo -17,128 hrs / month
~$61,900 used
📤 Outbound: 3 visits × 1.4 changes × 50% meaningful
📥 Inbound: 4 calls/client × 60% routine
⏱ 3 min avg per contact
💰 $55/hr fully loaded staff cost
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RETHINK
APortalDoesn'tSolveaCommunicationProblem.
A portal is one channel that requires a download and a login. Communication is reaching every client — through whatever channel they'll actually use.
📱 A Portal
Waits for a client to come to it One channel only Leaves non-digital clients behind Complex - Requires Email & Password
20 %
Typical portal-only adoption in aged care
⚡ Communication
Reaches Clients Proactively App, SMS, and voice — their choice Stops the phone ringing inbound Handles outbound automatically
80 %
Of clients reached when you meet them on their channel
"The problem isn't that your clients don't have an app. It's that 60% of them will never download one. Communication means reaching them anyway… in ways that save your team time."
MEETHAYYLO
OnePlatform.EveryChannel.EveryClient
Connects to your CMS. Reaches clients automatically by app, SMS, or voice. Your team only picks up the phone when someone genuinely needs them.
⚡
The Platform
Real-time visit updates, budget transparency, and self-service — flowing from your CMS to every client across SMS, APP, Voice and more.
Explore →
🎙
Hayylo Voice
Clients call in and get instant answers. No hold music. No voicemail. No staff member needed.
Learn more →
🔔
Proactive Schedule Comms
Analyses roster chaos. Waits for the schedule to settle. Sends one accurate message — not five.
Learn more →
The problem isn't that your clients don't have an app. It's that 60% of them will never download one. Communication means reaching them anyway… in ways that save your team time.
RESULTS
TheHoursYouGetBackChangeEverything
50-60%
Outbound communication automated
> 30%
Voice calls automatically handled
> 40%
Operational Effort reduced / time reclaimed
> 85%
Peak end user adoption - more users = better results
"We'vebeenabletoreduceourschedulingteameffortby50%. Whatusedtotaketwoweeksofeffortcannowbedoneinacoupleofdays."
Executive General Manager - Homecare - Feb 2026
INTEGRATIONS
Workswithyourentiretechstack.Dayone.
Whether you're running Alayacare, The LookOutWay, Genesys contact centers, Salesforce, Sugar CRM, or a custom care management system, Hayylo integrates seamlessly.
Enterprise-grade integration without the enterprise headache—live in weeks.
LEARNMORE?
IfYourTeamIsStretched,Let'sTalk
Every hour your team spends on phone tag is margin you're losing. Hayylo stops that—live in weeks.
We'll have a quick conversation, understand your setup, and show you what's realistic.