Introducing Hayylo Voice

Your phonelines are drowning your team. Lets fix that.

Hayylo Voice answers client calls, speaks their language, resolves routine enquiries, and hands off seamlessly when a human is needed. Up and running quickly.

30 - 50%

Inbound calls resolved - without your team picking up the phone.

60%+

enquiries are routine - "who's coming, when are they coming, can I make a change"

0 hrs

training hours required — zero disruption for your team on day one.

THE REALITY

Your team is spending thousands of hours answering the same questions

📞

"Who's coming today?"

Clients and families call your office to check their schedule. Every single day. Every change triggers another wave of calls — and at $55/hr loaded, each 3-minute call costs ~$7 - $12.

⏳

"When are they arriving?"

A carer runs 10 minutes late and the phone lights up. Clients are anxious, families are frustrated, and your team spends the morning on "ring-arounds" instead of meaningful care.

🔄

"Can I change my visit?"

Cancellations, reschedules, doctor's appointments — they all come through the same overloaded phone line. Your schedulers are buried doing work that never needed to be manual.

😩

Your best people are under pressure

Teams trained to deliver complex care are instead answering "what time is the cleaner coming?" Under the 10% care management cap, this busy-work is no longer sustainable.

INTRODUCING HAYYLO VOICE

The only voice solution built for care that actually speaks with your clients

Not an IVR menu. Not "press 1 for accounts." A genuine conversation.

Below is an unscripted sample call — a 78-year-old checks her schedule, pauses mid-conversation, then asks to speak with her case manager. No polish. Just Voice doing what it was built to do.

Hayylo Voice — Audio Player

Listen to a real call

An older client checking her schedule with Hayylo Voice

Hayylo Voice — How It Works

  1. Connect your lines
    Forward your calls or point them to your Hayylo number. Setup takes minutes, not months.

  2. Client calls in
    Voice identifies them by phone number. No account number. No menus. They're recognised instantly.

  3. Enquiry resolved
    Reads their live schedule, answers the question, or captures a request and routes it to the right person.

  4. Seamless handoff
    When a human is needed, Voice briefs your team with full context — who's calling, what they need, what's already been said. Zero training required.

Hayylo Voice — Savings Calculator

Your clients: 1,000

Fully self-served 50% of calls resolved
Calls/month 1,500
Shorter calls min. 1 min saved each 1,500 calls helped
Total time saved call + after-call work 150 hrs / month
Cost ↓ ~$8,250/mo

Frequently Asked Questions

Find quick answers to common questions about Hayylo.

  1. Will our clients actually use this?
  2. Integrations are typically long and complex. How is Hayylo different?
  3. Does it actually reduce workload — or just add another system to manage?
  4. How much does it cost?
  5. What about data security and compliance?