Intelligent Visit Notifications

Stop the ringing around. Start the silence.

Roster changes are inevitable. The chaos that follows doesn't have to be. Notify turns schedule volatility into one calm, accurate message…automatically.

The Problem — Hayylo Notify

Visits change. Teams call. All day. Every day.

Every client averages 4 visits a month. Each visit changes 1.4 times. Even if only half of those need a phone call — let's do the maths.

4 visits (average)
×
1.4 changes per visit

5.6 changes per client

Even if only 50% need a call from your team…

That's 2.8 calls per client, every month.

Now multiply that across your client base.

What that looks like at scale

3,000 clients

Calls per month

  • 42,344

Hours on the phone

  • 2,117 hrs

At 3 min avg per call
$-116,447 per month
in admin costs
≈ 2.5 full-time staff just making calls

5,000 clients

Calls per month

  • 70,574

Hours on the phone

  • 3,529 hrs

At 3 min avg per call
$-194,078 per month
in admin costs
≈ 4.2 full-time staff just making calls

💡 That's not care coordination — that's a call centre. What if your teams could focus on care? Notify automates 50–60% of this overnight.

Hayylo Notify — How It Works

Watching the roster…

Visit time changed · 9:00 → 9:30
07:14am

Carer reassigned · Sarah → Mike
07:15am

Time changed again · 9:30 → 10:00
07:17am

Carer reassigned · Mike → Lisa
07:19am

Service note added · Internal only
07:21am

One message sent
Hi Margaret, your visit is now at 10:00am with Lisa. See you then.
Sent via SMS · 07:25am

How Notify Works

  1. Scheduler updates visits
    Roster shifts, time updates, carer swaps

  2. Hayylo watches
    Holds the noise. Waits for stability.

  3. Schedule settles
    Compares states. Filters internal noise.

  4. One message sent
    The right info, on the right channel.

Things only a system designed for care communication can do.

Not bolted on. Not patched together. Built from day one to handle the full communication layer between your team and your clients.

⏸️ Waits for the roster to settle

Other tools fire on every change. Notify holds the line until the schedule stabilizes.

📡 Reaches every client on their channel

App, SMS — automatically picks the right one per client.

📋 Creates call tasks for the non-tech-savvy

When a client has no mobile, Notify generates a specific call task for the team — not a guess.

🔍 Filters minor vs client-facing changes

Minor edits never reach the client. Only meaningful changes do.

⏰ Understands Short Notice Changes

Treats changes more than a day out as logistics, not emergencies. Different cadence, ensuring clarity for clients.

🔄 Closes the loop with the team

Tracks who's been told, who hasn't, and what changed. No spreadsheets.